Shopping for oak furniture can be an fairly expensive purchase, so choosing the preferred store from which you buy is important.
Shoppers of modern furniture can be the most savvy and sophisticated consumers in the World.That said, it is still often difficult to choose whether to buy a product from one online store or another. This distinction is important with any purchase but with online shopping it is even more important to carefully select the retailer you are dealing with.
As well as creating many reputable online furniture businesses, the internet has allowed a number of webstore facades that are not much more than one man operations run from a back room. Witha few specific rules the smart shopper can safely assure themselves they have chosen their online retailer well.
Before you make that online purchase, review these tips:
Does the retailer actually have an outlet or showroom?This is important information to know because it helps insure that not only are they invested in their business but in their local community and that the store has a real and valuable local and neighbourhood reputation to uphold. The fact of owning a real store provides accountability and the chances are reduced that they will be closing their doors overnight or delivering faulty products. It also gives consumers the opportunity to shop online or in person, if the location is convenient.
Another basic question to ask is if they possess the actual stock on hand or do they order it after you purchase it as many online retailers are simply “virtual merchants ” with no actual stock of their own. A positive of this is that it often means lower prices to the consumer, but can come with generally lower level of product knowledge and commitment to furniture. The practice of involving a third party “drop shipper” also increases the risks of backorders, delivery delays, damaged goods and unavailable merchandise.
Does the company actually have a customer service line – one that is manned and ready; and not just an unattended answer phone? Are they ready to provide you with leather swatches, a sample of a wood finish or other similar things to aid in your décour decisions? Will they also ship these to you at no charge and in a timely manner? The company should be as interested as you are in your home décor decisions. A good retailer understands that simple extra measures like these builds confidence in their service and products.
As the proprietors of a reputable solid oak furniture store your furniture specialists goal should be to create a secure, comfortable and personal shopping experience for you.What does their website look like? Are the products clear and the details specific with clear pricing?
This type of shopping experience can only be provided by a furniture retailer interested in building a lifetime relationship with you, the furniture customer.